Organizations and Team Members

An organization is where your team’s Statused setup lives. API keys, destinations, Slack connections, workflows, and the subscription all belong to the organization, so everyone in it sees and works on the same setup. Nobody needs to share a login, and people can come and go without breaking your notifications.

How organizations work

Every account starts with a personal organization. From there you can create more, or join your team’s, and belong to as many as you need: an agency might keep one per client, while a product team usually shares a single one.

The organization switcher at the top of the sidebar lists every organization you belong to and your role in each. Pick one to switch to it, or choose Create organization to start a new one. You become its admin.

Roles: admins and members

There are two roles. Members can do everything that keeps your release notifications running. Admins can also manage the people and the money.

An organization always keeps at least one admin, so the last admin can’t leave, be removed, or become a member until they make someone else an admin.

Invite your team

Go to Organization › Members and select Invite members. Paste up to 20 email addresses at once, separated by commas or new lines, and pick the role they’ll join with.

Each person gets an email with a link to join. The link expires after 7 days, and it only works when they sign in with the address you invited, so a forwarded invitation can’t be used by someone else. People who don’t have an account yet create one with that email when they open the link. Teammates who already use Statused also see the invitation on their dashboard and can accept it there.

Pending invitations stay listed under the members until they’re accepted, declined, or revoked, and expired ones stay too, marked Expired. Admins can resend one, which sends a fresh link valid for another 7 days, or revoke it so the link stops working. Removing someone from the organization also revokes any invitation they hadn’t used yet.

Let coworkers ask to join with your email domain

Inviting everyone one by one doesn’t scale when the whole company signs up. Instead, an admin can set the organization’s email domain in Organization › General. Anyone who signs in with an email at that domain sees your organization on their dashboard and can ask to join.

Every request needs an admin’s approval, so nobody joins automatically:

1. A coworker signs in with their work email, for example sam@acme.com, and selects Request to join.
2. Every admin gets an email, and the request appears in Organization › Members.
3. An admin approves or declines it. Approved people join as members and get an email letting them know.

You can only set the domain of your own sign-in email, and public email providers such as gmail.com or outlook.com aren’t allowed. Clear the field to stop accepting join requests.

Billing email and who manages billing

The subscription belongs to the organization, and only admins can change the plan, open the billing portal, or update payment details. Members see a note on the Billing page with the names of the admins to ask.

Invoices and receipts go to the organization’s billing email, which doesn’t have to be anyone’s sign-in email. Point it at your finance team’s shared inbox from the Billing page. Saving it also updates your customer details in Chargebee, our billing partner, so the next invoice goes to the new address.

Leave an organization or remove someone

To leave, go to Organization › General and select Leave organization. Statused switches you to another organization you belong to. You can’t leave your only organization, and the last admin needs to promote someone first.

Admins remove people from Organization › Members. They lose access right away, and the API keys, destinations, and workflows they created stay with the organization.