Configuring Gmail Inbox Forwarding

Set up Gmail filters and forwarding to automatically send Google Play Console emails to Statused for enhanced monitoring

Follow these steps to forward Google Play Console emails from your Google Workspace (Gmail) inbox to Statused. This setup captures status changes that the API might miss, giving you complete visibility into your app's journey through Google's review process.

Before you start

You'll need a Google Play API Key already added to your Statused account. This generates the unique forwarding address you'll configure in the steps below.

Open Gmail Settings

In Gmail, click the gear icon ⚙️ in the top right and select See all settings

Gmail settings menu showing the gear icon and "See all settings" option

Add Your Forwarding Address

Navigate to the Forwarding and POP/IMAP tab

Don't see this tab?
If you only see a POP/IMAP Download tab instead, your admin has disabled email forwarding. Ask them to enable it, or use our Google Workspace email routing guide instead.
Click Add a forwarding address

Don't see this button?
If your tab says Forwarding and POP/IMAP but you don't see the Add a forwarding address button, this is a malformed page. Fully refresh the page (close and reopen Gmail) to fix it, or try a different browser. This is a real issue in Gmail that can happen occasionally.
Enter your Statused forwarding address:
```
<YOUR_EMAIL_FORWARDING_ID>@google.statused.com
```
You can find your Email Forwarding ID in your Statused API Keys page by clicking the warning ⚠️ icon next to your Google Play API Key.

Keep this address private
This address is unique to your account and processes emails specifically for your apps. Don't share it publicly.
Click Next

Dialog box for entering the forwarding email address

Wait for Confirmation

After adding your forwarding address, Gmail sends a verification email to your Statused forwarding address.

Here's what happens automatically: Our system verifies the forwarding address for you and sends you a confirmation email once it's active. If automatic verification fails, you'll receive an email with manual instructions.

Wait for our confirmation! Don't proceed to the next step until you receive a confirmation email from Statused. This usually takes less than a minute.

Gmail confirmation screen showing pending verification status

Create a Filter for Google Play Emails

Now create a filter to automatically forward Google Play Console emails:

In the Gmail search bar, click the advanced filters icon
In the From field, enter the address shown below
Click Create filter

Google sends notifications from multiple addresses, so the safest approach is to forward all emails from any address ending in @google.com.

We strongly recommend forwarding all emails from @google.com

Google occasionally changes the sender addresses used for notifications. If you only forward from specific addresses, you risk missing important updates.

However, if your team needs more restrictive filtering, these are the current most common sender addresses:

noreply-play-developer-console@google.com
no-reply-googleplay-developer@google.com

Gmail advanced search dialog with "*@google.com" entered in the From field

Configure the Filter Action

On the filter options screen:

Check the Forward it to checkbox ☑️
Select the Statused forwarding address you added earlier
Click Create filter

Gmail filter creation screen with "Forward it to" option selected and forwarding address chosen

You're all set!

Google Play Console emails will now be automatically forwarded to Statused, giving you more accurate app status updates.

What Happens Next

New Google Play emails will be forwarded automatically to Statused.

We'll process these emails alongside API data to give you the most complete picture of your app's status.

Our system prevents duplicate alerts by intelligently combining email and API information into single, clear notifications.

Troubleshooting

Missing the "Forwarding and POP/IMAP" tab? Your Google Workspace admin has likely disabled automatic email forwarding.

Two solutions:

Ask your admin to enable forwarding in Google Workspace Admin › Gmail Settings › End User Access (see image below)
Use our alternative method: Set up Google Workspace email routing instead (admin-friendly option)

Google Workspace admin console showing Gmail End User Access settings with Automatic Forwarding controls

Pro tip

Many admins prefer the email routing method since it gives them more control over which addresses can be forwarded to.

Having trouble with the setup?

We're here to help — just reach out to us and we'll get your forwarding working smoothly.