StatusedConfiguring Google Workspace Email Routing
Set up admin-level email routing in Google Workspace to forward Google Play Console emails to Statused.
This guide is for Google Workspace admins who need to set up email routing at the organization level. Use this method when individual users can't set up Gmail forwarding due to admin restrictions, or when you want a centralized solution that doesn't depend on individual user accounts.
Before you start
Admin access required: You'll need Google Workspace admin privileges to complete this setup. If you're not an admin, share this guide with your workspace owner or admin.
Google Play API key required: You'll need a Google Play API Key already added to your Statused account. This generates the unique forwarding address you'll configure in the steps below.
Access Gmail Admin Settings
Open the Google Admin console at admin.google.com and navigate to Apps › Google Workspace › Gmail › Routing
Create a New Routing Rule
Click in Configure to open the routing rule configuration dialog. If you already have routing rules, you may need to click Add another rule.
Name Your Rule and Set Direction
- Enter a descriptive name like "Forward Google Play emails to Statused"
- Under Email messages to affect, select Inbound
Add the Statused Forwarding Address
- Scroll down to the Also deliver to section
- Click Add more recipients
- Enter your Statused forwarding address:
<YOUR_EMAIL_FORWARDING_ID>@google.statused.comYou can find your Email Forwarding ID in your Statused API Keys page by clicking the warning ⚠️ icon next to your Google Play API Key.
Keep this address private
This address is unique to your account and processes emails specifically for your apps. Don't share it publicly.
Save and Configure Advanced Options
Click Save, then click Show options to configure the targeting settings.
Configure User Targeting and Sender Filtering
In the advanced options, configure these settings:
B. Account types to affect: Check the Users checkbox
C. Envelope filter:
- Select Only affect specific envelope senders
- Choose Pattern match
- Enter this pattern:
.*@google.com
Need more specific filtering?
Google sends notifications from multiple addresses, so the safest approach is to forward all emails from any address ending in @google.com.
We strongly recommend forwarding all emails from @google.com
Google occasionally changes the sender addresses used for notifications. If you only forward from specific addresses, you risk missing important updates.
However, if your team needs more restrictive filtering, these are the current most common sender addresses:
noreply-play-developer-console@google.comno-reply-googleplay-developer@google.com
To use this more targeted filtering, use this pattern instead:
(noreply-play-developer-console|no-reply-googleplay-developer)@google.com
Save and Verify the Rule
Click Save to apply the routing rule. You should see a confirmation that the rule was created successfully.
Authentication prompt
Google may ask you to re-authenticate since this is a sensitive admin operation. If this happens, complete the authentication and verify the rule was actually saved - some users need to recreate the rule after re-authenticating.
What Happens Next
- Google Play emails sent to any user in your organization will be automatically forwarded to Statused in addition to reaching their original recipient.
- Statused will process these emails alongside API data for more complete app status tracking.
- Our system automatically handles email deduplication, so you won't see duplicate notifications in Statused.
Setup complete!
Your Google Workspace email routing is now active. Users can continue using the standard Gmail inbox while Statused receives copies of all Google Play notifications.
Having trouble with the setup?
We're here to help — just reach out to us and we'll get your routing working smoothly.